Cancellation Policy

Individual Consultations

  1. If notice is received at least one (1) business day (24 hours) in advance of the scheduled consultation, no penalties or fees will be applied.
  2. Failure to provide notice at least one business day in advance obligates the customer to make payment in full for the scheduled service.
  3. Subject to availability, the customer has the option to reschedule the service within one (1) month of the scheduled appointment and receive credit, minus a fifty (50) percent rebooking fee, for the amount paid.
  4. Recipe for Health reserves the right to reschedule or cancel the date and time of a consultation at any time, including replacing personnel. In the event of a cancellation, a full refund will be issued.

Group Presentations, Training Sessions and Certification

  1. If notice is received at least five (5) business days in advance of the scheduled service, no penalties or fees will be applied.
  2. Failure to provide notice at least 5 business days in advance obligates the customer to make payment in full for the scheduled service.
  3. Subject to availability, the customer has the option to reschedule the service within one (1) month of the scheduled appointment and receive credit, minus a rebooking fee, for the amount paid.
  4. For notice given between 1 and 5 business days prior to the scheduled date, a twenty five (25) percent rebooking fee applies.
  5. For notice given less than 1 business day (24 hours) prior to the scheduled date, a fifty (50) percent rebooking fee applies.
  6. Recipe for Health reserves the right to reschedule or cancel the date and time of a class at any time, including replacing personnel who may be scheduled to deliver the training. In the event of a cancellation, a full refund will be issued. Recipe for Health shall not be responsible for any loss incurred by the customer as a result of a cancellation or reschedule.